Return Policy & Disclaimer
- We reserve the right to change our prices at any time without further notice.
- An appointment is required for all dog spa services.
- For all full-service grooming, mini-grooming, or face, feet, & fanny appointments, we reserve the right to charge $30 for no-show customers, and $15 for a late cancel/reschedule that is less than 24 hours of scheduled appointment time.
- Reserved tubs will be held for 10 minutes beyond the reserved time. After 10 minutes the tubs will be released for waitlist or walk-in customers.
- A 14-day return policy on unused product purchases from our retail shop. Store credit only. No refunds on prepaid services or packages.