Return Policy & Disclaimer

  1. We reserve the right to change our prices at any time without further notice.
  2. An appointment is required for all dog spa services.
  3. For all full-service grooming, mini-grooming, or face, feet, & fanny appointments, we reserve the right to charge $30 for no-show customers, and $15 for a late cancel/reschedule that is less than 24 hours of scheduled appointment time. 
  4. Reserved tubs will be held for 10 minutes beyond the reserved time. After 10 minutes the tubs will be released for waitlist or walk-in customers.
  5. A 14-day return policy on unused product purchases from our retail shop. Store credit only. No refunds on prepaid services or packages.